Very nice and clean at the check in. Room was clean. Heat was already on and since it was a chilly night it was perfect. I would stay here again. Great value.
Shari
2024年1月
Vickie
2024年12月
The staff responded when I called and stated that I left a necklace in my room. They were courteous; they assured me that they would search for it, and they gave telephone updates on the success of the search. I appreciated that. I called when I found that my necklace. The responding staff presented as being genuinely happy for me. I am very happy with my overall experience with my stay. Thank you very much.
Brenda
2022年8月
The staff was absolutely amazing. There was a lovely lady who checked us in and pointed us in the direction of the best Italian food we'd had in a very long time. I enjoyed a couple glasses of wine with a very friendly bartender who made me feel right at home after a long day of being a tourist and a stressful drive out of Washington. The houseman meet us in the hall in the morning and greeted us and made sure we had everything we needed for our trip home. It was the first vacation my grandson and I had taken in over two years . He had been helping me take care of my mom who in January passed away at 100. Your people are a credit to your hotel and your brand. Thank you for a fabulous stay and we will be back.
Kathleen
2022年4月
What Breakfast? My wife told me breakfast was included when I got down there I discovered you had to pay, no wonder there was no one in restaurant.
Anthony
2024年2月
Good staff, responsive. Clean room and great location to downtown Richmond and Short Pump area.
Joseph
2024年4月
The staff was very friendly, the room was clean and the location was great.
Jacqueline
2024年3月
Convenient to shopping and restaurants. Hotel lobby and room was clean and quiet.
Rachel
2024年7月
I was under the impression that price included breakfast. It Doesn't
Anthony
2024年10月
Customer service was fantastic, Darrel was extremely helpful and was able to answer all of our questions.
Tiffany
2024年2月